The Download: unnerving AI avatars, and Trump’s climate gift to China
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world […]
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Transforming CX with embedded real-time analytics
During Black Friday in 2024, Stripe processed more than $31 billion in transactions, with processing rates peaking at 137,000 transactions
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Synthesia’s AI clones are more expressive than ever. Soon they’ll be able to talk back.
Earlier this summer, I walked through the glassy lobby of a fancy office in London, into an elevator, and then
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How Trump is helping China extend its massive lead in clean energy
On a spring day in 1954, Bell Labs researchers showed off the first practical solar panels at a press conference
The connected customer
As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive differentiator. Yet many struggle to
Building the AI-enabled enterprise of the future
Artificial intelligence is fundamentally reshaping how the world operates. With its potential to automate repetitive tasks, analyze vast datasets, and
What health care providers actually want from AI
In a market flooded with AI promises, health care decision-makers are no longer dazzled by flashy demos or abstract potential.
How healthcare accelerator programs are changing care
As healthcare faces mounting pressures, from rising costs and an aging population to widening disparities, forward thinking innovations are more
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Can an AI doppelgänger help me do my job?
Everywhere I look, I see AI clones. On X and LinkedIn, “thought leaders” and influencers offer their followers a chance
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Therapists are secretly using ChatGPT. Clients are triggered.
Declan would never have found out his therapist was using ChatGPT had it not been for a technical mishap. The